At Sactown Appraisals (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website for real estate appraisal services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

1.1 Personal Information
When you use our services, we may collect personal information that identifies you. This includes:

• Name
• Email address
• Phone number
• Postal address
• Any other information you provide when communicating with us or using our services

1.2 Property Information
To perform real estate appraisals, we collect property-related details such as:

• Property address
• Property type
• Features of the property (e.g., square footage, number of rooms)
• Any other relevant information required for accurate appraisal

1.3 Usage Information
We collect non-personally identifiable information to improve your experience, such as:

• IP address
• Browser type and version
• Device type
• Pages you visit and features you use on our website
• Time spent on our website

2. How We Use Your Information

2.1 Providing Our Services
We use your personal and property information to conduct real estate appraisals and deliver the results to you in a timely manner.

2.2 Communication
We may use your contact information to:

• Respond to inquiries or service requests
• Send you appraisal reports, updates, or request reviews
• Keep you informed about our services

2.3 Improving Our Services
We analyze usage data to improve the functionality, performance, and user experience of our website.

2.4 Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

3. How We Share Your Information

3.1 Service Providers
We may share your information with trusted third-party service providers who help us operate our services, such as:

• Appraisal management software providers
• Data storage services
• Payment processing services
  These providers are obligated to protect your data and use it solely for the purpose of providing their services to us.

3.2 Legal Obligations
We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government inquiry.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will take appropriate steps to ensure the confidentiality of your information during such transactions.

4. Security of Your Information

We take reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. While we employ industry-standard security protocols, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we make every effort to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices

5.1 Access and Update
You have the right to access, update, or correct the personal information we hold about you. If you believe any of your information is inaccurate or incomplete, please contact us so we can make the necessary updates.

5.2 Communication Preferences
You can opt out of receiving promotional emails from us by following the “unsubscribe” link in any email we send. Please note that even if you opt out of promotional communications, we may still send you non-promotional communications related to our services, such as transactional updates or required legal notices.

6. SMS Communications

When you agree to opti-in to text appointment reminders, you consent to receive SMS messages from Sactown Appraisals related to your real estate appraisal services. These messages may include:

• Appointment confirmations and reminders.
• Feedback and review request.

You can opt-out of receiving SMS messages at any time by replying with “STOP” to any message we send.

We use third-party services to send SMS messages, and these services are bound to protect your information and use it only for the purpose of delivering these communications.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page, and the updated policy will have an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at:

Sactown Appraisals
Email: bartcnathan@comcast.net
Phone: 916.743.5219
Website: https://sactownappraisals.com